Terms & Conditions

Introduction
This web site is operated by xcphotos.co.uk ("we" or "us").
The web site provides access to a number of services that may be used in accordance with these terms. The services include:
the ability to order prints of digital images that have been uploaded to the web site.
These terms govern the relationship between you and us. The web site (and the services provided through the web site) can only be used if you agree to these terms. You may only use the web site in accordance with these terms.
Only persons aged eighteen years or over may agree to these terms and use the web site or the services offered through the web site.
We may modify these terms at any time. We will post the modified terms on the web site. We will notify you by email if we do so. The modified terms will come into effect as soon as they are posted on the web site and use of the web site (or of any services provided through the web site) after that point will be subject to the modified terms.

What you are allowed to do
You may access any part of the web site that is not password protected. Access to some parts of the site is only available if you have a valid password. You may not access these areas without a valid password.

What you are not allowed to do
You are not allowed to copy (whether by printing off onto paper, storing on disk or in any other way), distribute (including distributing copies), alter or tamper with in any way or otherwise use any material contained in the web site except as set out under “what you are allowed to do”
You are not allowed to use the web site (or to copy or use any material from the web site) for any commercial purpose other than to conduct a commercial transaction with xcphotos.co.uk.
You are not allowed to remove any copyright, trade mark or any other intellectual property notices contained in the original material from any material copied or printed off from the web site.
You are not permitted to register multiple accounts for use by the same person unless specifically authorised by us in writing. Violation of this clause may result in suspension of your service.
You must keep your password secure at all times. You will be responsible for any damage caused by unauthorised access resulting from your failure to keep your password secure.
You are not allowed to upload, email to us or order prints of any images or other material which contain:

• nudity or pornographic or obscene material;
• racist material;
• material that is likely to incite hatred against any person or group;
• blasphemous material;
• defamatory or otherwise actionable material;
• images of any criminal act;
• material the use or inclusion of which infringes any copyright, trademark or other intellectual property right of any third party;
• material that breaches any applicable laws or legislation
  

You will indemnify us and our officers and employees against any action, claim, damages, liability, costs and expenses arising out of: any use by you or your guests of this web site in breach of these terms.

Operation of the web site
We may change the format and content of the web site (or any products or services offered by this web site) at any time.
We may terminate or suspend the operation of this web site (or terminate or suspend provision of any products or services offered via this web site) for support or maintenance work, in order to update the content or for any other reason. We may do this at any time and without notice.
You are advised to keep back ups of all material provided to us. In particular, it is up to you to keep backup copies of images uploaded by you or emailed to us. We will not be responsible for keeping backups or for loss of, deletion or corruption of any images or any other material.

Services/ products
Once you have placed an order for any goods or services via this web site (including any order for printing services), the order will not be treated as having been accepted until you receive confirmation from us that this is the case. This confirmation may be by email or post.
The decision as to whether to accept any order from you is at our discretion and we are not bound to do so.

To maintain continuity of service we reserve the right to use alternative photographic paper products in the production of prints, to those stated on the web-site.
Offer codes may be published from time to time as part of a promotion. Offer codes may provide a number of free prints or a discount on part of an order. Offer codes can only be used for online orders placed through this web site. A maximum of one one offer code can be specified per order. Unless otherwise specified, postage and packing charges will still apply to orders subject to an offer code. Further conditions may apply and if so will be published with the relevant offer code.
We will use our reasonable endeavours to reply promptly to all correspondence. Such reply may be by email or by post.

Questions or complaints
Complaints or claims must be notified to us within twenty eight days of receipt of goods, or in the case of non-delivery, in a reasonable time after the goods were expected to arrive.
If you have a question or complaint, please contact us.

Law and jurisdiction
These terms (and the provision of goods and services by us) are governed by and to be interpreted in accordance with English law. In the event of any dispute arising in relation of these terms or in relation to the provision of any goods and services by us the English courts will have exclusive jurisdiction over such dispute.

Privacy Statement

xcphotos.co.uk are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 & subsequent revisions thereof). We collect information about you for three reasons: to process your order (including payment authorisation), to provide you and our users with the best possible service and to assist in developing the site's content.

We will not e-mail you in the future unless you have given us your consent (unless to confirm orders).

The type of information we will collect about you includes:

• your name
• address
• telephone number (including mobile number)
• e-mail address
• credit/debit card details
• age

We will never collect sensitive information about you without your explicit consent.

If we intend to transfer your information outside the EEA (European Economic Area) for uses other than order fulfillment, we will always obtain your consent first.

We may use technology to track the patterns of behaviour of registered and non-registered visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. We also aggregate this data to perform statistical analyses of the characteristics and behaviour of our registered users and non-registered visitors.

Everytime you connect to our website we store a log of your visit which shows the unique number your machine uses when it is connected to the internet (IP address). This tells us what you looked at; whether the page request was successful or not and which browser you use to view the pages. The use of this data is strictly for statistical purposes only. This helps us to understand which areas of the site are of particular interest and also which pages are not being requested. It also tells how many people are visiting the website in total.

xcphotos.co.uk may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.

If you have any questions/comments about this privacy statement, you should contact us.